Contact us
Find Us Pharmacista
OUR LOCATION
5218 Imam Shafii Street, 8455, Jeddah, KSA
Saturday-Thursday 9:00-17:00
MORE INFORMATION
+966 11 510 3322
care@pharmaciaty.com
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Frequently asked questions
Smart Basket Co for Medicines “Pharmaciaty” is the digital healthcare platform that reimagines the healthcare value chain of the 21st century and puts the consumer first.
We are transforming your healthcare experience by providing a 360 degree platform to holistically address patient needs. We provide a curated portfolio of products that meet your every need and foster an environment that provides our community access to a series of comprehensive information and digital health services by promoting safe, efficient, affordable and unified healthcare solutions.
If you are not completely satisfied with your purchase, you can return your order within 7 days from the date of purchase. Printed or electronic copy of the receipt is required. Products must be in the condition you received them and in the original box and/or packaging. Please see our Returns Policy for more details.
Express or prescription items ordered before 9pm will be delivered within 2-4 hours on the same day based on your selected time slot.
Express or prescription items ordered after 9pm and before 12am will be delivered on the next day based on your selected time slot.
Items that have been marked as ‘Same/ Next day’ will be delivered on the following day before 10pm.
Items that have been marked as ‘3-4 days’ will be delivered in the next few days accordingly.
While we strive to deliver within the promised time, all orders might be subject to slight delays during peak traffic, sale periods etc.
You can track your order from your account page. Once your order is shipped, you will also receive a notification by SMS or email that your order has been dispatched. In case you need any further assistance, please call us on +966115103322 or connect with us on chat.
Currently, we accept payments in Saudi Arabian Riyal (SAR) only.